Frequently Asked Questions (FAQ's)

Q: How often should carpet and furniture be cleaned?

 A: The best time to have your carpets and upholstery cleaned is when soil can no longer be removed by vacuuming. Soil left in your carpet over time can prematurely wear the carpet fibers and cause permanent damage resulting in a shaded or dirty look to the traffic patterns.

The average recommended time between professional cleanings is 6-12 months. The actual time will vary according to the amount of usage the individual rooms receive. You are assured of the maximum life span on carpet and furniture that have been maintained professionally. With our method of cleaning, a more frequent cleaning will extend the life of the fabric, rather than damage fibers as some cleaning methods can do. 

 
Q: How long does it take for the carpet to dry after cleaning?
A: While many factors such as humidity, ventilation, air movement, type of carpet, etc. affect drying times, normal drying time is four to six hours. Berber carpet may take even longer.

 
Q: Will carpet get dirty faster after it has been cleaned?
A: No. This old wives tale can be traced backed to the days when carpets were cleaned with the shampoo method. The shampoo residue did cause rapid re-soiling. Today's modern synthetic detergents do not leave a sticky residue behind. Our  system uses only a small amount of very    effective cleaning agent. The end result is a clean carpet that will stay cleaner longer and be better able to withstand future soiling. An application of 3M Scotchgardâ„¢ is also recommended after cleaning to restore soil and stain resistance that wears off over time.

Q: Why should I get my carpets cleaned by a professional?

A: A true professional cleaner will have stronger and more effective cleaning agents and machinery than any home owner can rent or buy.

Q: Aren't over the counter spot and stain cleaners just as good as a professional's cleaners?

A: No, these cleaning agents are marketed as a fix-all for spot and stain problems, but in reality there is no miracle cure-all to every stain. Many of these products have bleaching and or reducing agents that hide stains and damage dyes. They also can remove color and cause permanent damage to carpet fibers and protection .

Q: Can you get all of my spots and stains out?
A: It depends. We have an outstanding success rate. However you really don't know until you try. In all honesty there are some stains that will never come out. We'll give you an honest assessment.

Q: What are the dark, grayish lines around my baseboards and along the edges of my stairs ?
Filtration soil is a term used to describe dark, grayish lines that may appear on carpet.
This is not a carpet defect, but a situation in which dust and other airborne pollutants can accumulate on the carpet face fibers in areas with a concentrated flow of air over the carpet or through tiny cracks or other open areas under the carpet. The soiling condition can occur quickly, or it may develop over a period of months or years. The level of soiling is dependent upon the volume of airflow and the level of pollutants in the air.
Filtration soiling is not a result of the quality of carpet selected.

The condition will obviously appear more pronounced on

lighter colorations than darker colorations.

   Filtration soil areas may appear around baseboards,

under doors, along the edges of stairs and possibly away

from walls where plywood subflooring materials have been joined.

Generally, the concentrated air flow will be from an upper

level to a lower level of the home.

   As indicated, filtration soiling can occur under closed interior

doors where a central heating, ventilation, and air condition (HVAC)

system is utilized. When possible, open interior doors to reduce

filtration soiling that may develop under closed doors while the HVAC

system is in operation.

   Filtration soil may be fireplace or automobile emissions,

residue from furniture polishes, fine sand or clay particles, cooking oils, or a host of other soils or a combination of soils.
Oily airborne contaminants trapped by carpet fibers will serve to attract more dry soil.
   It is difficult to identify effective methods to reduce or prevent filtration soiling. Preventing airflow through carpet and carpet edges by sealing cracks in the subfloor, as well as under baseboards and edges of stairs, may reduce filtration soiling problems. Keeping air inside the home as clean as possible can be accomplished by reducing indoor air pollutants, such as cooking emissions, fireplace smoke, burning candles, cigarette smoke, and emissions from cleaning chemicals; and by the installation and regular replacement of high efficiency HVAC air filters.

While no one cleaning technique may be successful in all filtration soiling situations, recent innovations in soil- and stain-resist treatments applied to carpet have reduced the effort previously needed to remove the filtration soil. However, the complete removal of contaminants from the soiled areas can be complicated, depending on the type of contaminant materials present.

Filtration soil is a complex mix of chemical particulates such as carbon, sulfur, oxides and silica soil. This very fine soil strongly attaches to carpet fibers.

Personal TouchCarpet Cleaning

Serving Chillicothe & Southern Ohio since 2000.

740-779-DIRT (3478)